Privacy Policy

Welcome to VIKOTTI (hereinafter referred to as “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile website, application, and related services (collectively, “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

1. Privacy Commitment

We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with applicable laws, including the European Union’s General Data Protection Regulation (GDPR) and relevant Romanian data protection regulations.

2. Data Controller

The data controller responsible for your personal data is VIKOTTI , owned by VIKOTTI SHOES SRL, registered at Street Nicolae Oncescu nr 2 with VAT ID 42254896. For any questions regarding your personal data or this Privacy Policy, please contact us at vikottishoes@gmail.com

3. Information We Collect

3.1 Personal Information

We collect personal data that you provide directly, including but not limited to:

  • Name
  • Email address
  • Billing and shipping addresses
  • Payment information
  • Phone number

3.2 Device and Usage Data

We automatically collect information about your device and usage of our Services, including:

  • Device ID and type
  • IP address
  • Browser and operating system details
  • Usage patterns and interaction with our Services

We use technologies such as cookies, log files, web beacons, and pixels to collect this data.

4. How We Use Your Information

4.1 Service Improvement

We use your data to enhance and personalize your experience with our Services, including responding to your inquiries and processing transactions.

4.2 Marketing and Advertising

With your consent, we may use your data to send promotional materials and personalized offers. You can opt-out of marketing communications at any time.

4.3 Analytics

We use third-party analytics tools like Google Analytics to understand how our Services are used and to improve our offerings.

4.4 Legal Compliance

We may disclose your data to comply with legal obligations, respond to requests from law enforcement, or protect our rights and interests.

5. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third parties who assist us with various functions such as payment processing, shipping, and marketing.
  • Advertising Partners: To deliver targeted ads and analyze advertising effectiveness.
  • Legal Authorities: When required by law or to protect our rights.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with applicable legal requirements, including the use of appropriate safeguards.

7. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion or restriction of your data
  • Object to data processing
  • Request data portability

To exercise these rights, contact us at vikottishoes@gmail.com

8. Cookies and Tracking Technologies

We use various types of cookies to enhance your experience:

  • Essential Cookies: Necessary for the operation of our Services.
  • Performance Cookies: Help us understand how our Services are used.
  • Functionality Cookies: Remember your preferences.
  • Advertising Cookies: Provide targeted advertisements.

You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our Services are not intended for children under the age of 16. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete it.

10. Data Security

We implement appropriate security measures to protect your personal data. However, no security system is infallible, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website, and changes will be effective immediately upon posting.

12. Contact Us

For more information about our privacy practices or to make a complaint, please contact us at:

  • Email: vikottishoes@gmail.com
  • Phone: +40 737 360 986