FAQ’s
What is the minimum order quantity (MOQ)?
The minimum order quantity (MOQ) for our made-to-order business model is set at 8 pairs per design. However, we offer flexibility on the initial order to allow you to evaluate the quality and comfort of our products firsthand. This approach ensures that you can make an informed decision before committing to larger quantities.
For our ready-to-ship inventory model, the minimum order quantity (MOQ) is 1 pack per design. Packs typically consist of 8, 10, or 12 pairs, depending on the product and sizing specifications.
Shipping costs and any applicable taxes related to transportation will be precisely calculated and communicated upon order placement, as they vary based on the total weight and destination of the shipment.
How do I place an order?
Placing an order on our B2B wholesale platform is straightforward and tailored to meet your business needs. Simply browse our product offerings, select the desired designs, colors, and sizes to curate your unique collection, and place your order. We will then begin the manufacturing process. If you require products more quickly, you can opt for our ready-to-ship packs, which are available for immediate delivery.
Can I request samples before placing a bulk order?
Yes, you can request samples before placing a bulk order, subject to product availability and order size. We offer sample shipments to allow for quality inspection and evaluation of raw materials. Additionally, you can opt for a discovery session with a dedicated consultant who will provide detailed insights into the designs, including the opportunity to view and try on the samples.
Do you ship internationally?
Yes, we offer international shipping across the European Union, as well as America, Africa, and Asia. Our high-quality, trend-setting footwear is designed to meet global demand, and we are committed to serving clients worldwide.
Can I customize or private label the shoes?
Depending on the monthly volume, products and the type of partnership, we do offer the option for private label to a very small and selected clients. For more details you can contact your dedicated account manager.
Can you manufacture custom designs?
Yes, we can manufacture custom designs based on your specifications. This includes custom designs, selected leather colors, and sizes, provided that the design, materials, and availability of raw materials (such as molds and soles) are compatible with your requirements. At Vikotti, we are passionate about creating unique footwear, so if you have a specific design in mind, we are committed to bringing it to life for you.
